Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
spacious rooms
limited facilities
smell of smoke
6.8/10
Nice
Rooms
7.2
Location
5.2
Service
8.6
Dining
7.0
Guest reviews
6.8/10
based on 5 reviews
8.7
8.7/10based on 38 reviews
Geoffrey
United Kingdom,
February
2024
7.2/10
The hotel is located in a new area with no facilities within walking distance. The rooms had a slight smell of smoke but were equipped with a big bed and a spacious Italian shower. The service included room service, dry cleaning, housekeeping, laundry, a welcome drink, and assistance with tours and tickets. The dining experience, with ice cream served, was pleasant making us feel ready for the next day. Facilities were adequate but lacked some modern amenities. The overall value for money was reasonable, especially considering the spacious rooms and friendly staff.
Rooms
7.0
The rooms had a slight smell of smoke but were spacious and comfortable.
Service
9.0
The service was excellent, including room service, dry cleaning, and assistance with tours and tickets.
Location
6.0
The hotel is in a new area with limited facilities within walking distance.
Dining
8.0
The dining experience was enjoyable, and the ice cream was a nice touch.
Facilities
6.0
The facilities were average, lacking some modern amenities.
friendly staff
limited facilities
Philip
United Kingdom,
November
2023
7.4/10
The hotel offers spacious rooms with a big bed and a luxurious Italian shower, but unfortunately, they smelled like smoke even though it was a non-smoking room. The service was exceptional, providing room service, dry cleaning, and housekeeping, making the stay very comfortable. The dining experience was satisfactory, especially enjoying a steaming wok of prawns, while the facilities were modern and convenient.
Rooms
8.0
Spacious rooms with a big bed and a luxurious Italian shower.
Service
9.0
Exceptional service with room service, dry cleaning, and housekeeping.
Location
5.0
In a new area with no facilities within walking distance.
Dining
7.0
Satisfactory dining experience, especially enjoying a steaming wok of prawns.
Facilities
8.0
Modern and convenient facilities.
Bernard
United Kingdom,
October
2023
7.2/10
The hotel offers spacious rooms with a big bed and a large Italian shower, but there was a lingering smell of smoke despite being a non-smoking room. The service was excellent, offering room service, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance. However, there were no facilities within walking distance in the new area. The dining experience was satisfactory, making us ready for the next day, although the options were limited to peanut butter. The facilities were well-equipped, offering various amenities for a comfortable stay.
Rooms
7.0
The rooms had a big bed and a big Italian shower, but they smelled like smoke.
Service
9.0
The service was excellent, providing various convenient amenities.
Location
5.0
There were no facilities within walking distance in the new area.
Dining
7.0
The dining experience was satisfactory and prepared us for the next day, with limited options like peanut butter.
Facilities
8.0
The facilities were well-equipped, offering a range of amenities for a comfortable stay.
Alex
United Kingdom,
September
2023
6.6/10
The hotel had spacious rooms with a big bed and a large Italian shower but unfortunately smelled like smoke even though it was a non-smoking room. The service was efficient and offered room service, dry cleaning, and housekeeping. However, the location was not ideal as there were no facilities within walking distance in the new area. The dining experience was satisfactory, preparing us well for the next day with refreshing iced and frozen coffee. The facilities were decent but lacked some essential amenities.
Rooms
7.0
The rooms were spacious with a big bed and a large Italian shower.
Service
8.0
The service was efficient and offered room service, dry cleaning, and housekeeping.
Location
5.0
The location was not ideal as there were no facilities within walking distance in the new area.
Dining
7.0
The dining experience was satisfactory with refreshing iced and frozen coffee.
Facilities
6.0
The facilities were decent but lacked some essential amenities.
Archibald
United Kingdom,
July
2023
6.4/10
The hotel is located in a new area without facilities within walking distance, which can be inconvenient. The rooms have a big bed and a big Italian shower but tend to smell like smoke despite being labeled as non-smoking. The service includes room service, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance. The dining experience is satisfactory and features cottage cheese. The facilities are decent overall.
Rooms
7.0
Rooms are spacious with a big bed and a big Italian shower but have a lingering smoke smell despite the no smoking policy.
Service
8.0
The service offers a variety of amenities including room service, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance.
Location
5.0
The hotel is situated in a new area with no facilities within walking distance, making it less convenient for guests.
Dining
6.0
The dining experience is average but includes cottage cheese which is a nice touch.
Facilities
6.0
The facilities meet basic needs but could be improved to enhance the overall guest experience.